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FSTP - Profile "CSF: Display Shift Tasks" Should Be Applicable To The Portal (Doc ID 1629342.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Common Applications Calendar - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Field Service Engineer Portal

ACTUAL BEHAVIOR
---------------
The Calendar page in Field Service Technicians Portal (CacViewMainPG) always displays the departure and arrival tasks for the resource.
In order to avoid displaying the Departure and arrival tasks in the Calendar, the "CSF: Display Shift Tasks" profile should also be applicable to the Calendar.
At the moment there is no way not to display this sort of task.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. open the FSTP Calendar
2. The arrival and departure tasks are displayed on the calendar.
There is no way not to have them displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
It makes no sense to show arrivals and departure tasks on the engineer's calendar.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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