Customers Workbench: Entering a VAT Number on a Customer Profile Error - 505 Internal Server Error (Doc ID 1629387.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receivables Uptake of EBTAX

Attempting to add or update a Registration Regime and VAT Number to a customer profile and receive the following error:

ERROR
-----------------------
505 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Tax Profile

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Cause

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