Customers Workbench: Entering a VAT Number on a Customer Profile Error - 505 Internal Server Error
Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Receivables Uptake of EBTAX
Attempting to add or update a Registration Regime and VAT Number to a customer profile and receive the following error:
505 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Steps to Reproduce:
Navigation: Customers > Tax Profile
You had this issue on Internet Explorer and you were not able to log back into the application using IE.
If you clear the cache, you can use IE again.
You can also log back into the application using a different browser (ie. Firefox).
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms