Receipts Workbench: Customer Location Data Erases When Creating a Receipt
Last updated on NOVEMBER 14, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to enter a Receipt.
After entering the Customer Number and tabbing, the Location is populated.
After you SAVE, the Location is erased and NOT saved.
You then re-enter the Customer Number, and the Location is greyed out and not enterable.
After saving again (2nd Save), the Location is enterable and auto-populated and Save (3rd Save) to complete the entry.
This occurred after patches were applied.
The following patches were applied:
<Patch 12647616> and CPU/RPC/RDBMS <Patch 128348001>
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