Invalid LPN When Perform The Putway Drop (Doc ID 1629732.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1 - 12.2 version, Inbound Processing

ACTUAL BEHAVIOR
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When users perform physical receipt, using the WMS mobile, get the LPN status "In Receiving".   When perform the putaway drop, getting intermitent error as below.

After running a script the error disappears, the putway drop is completed, but LPN status continues to be "In Receiving".

ERROR
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"Invalid LPN"

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to: Whse Mgmt mobile
2. Navigate to: Tasks > Directed Tasks > Directed Move > Move Any LPN
3. Input LPN number
4. Press Drop button
5. Confirm Subinventory and Locator
6. Press Drop Full LPN button
7. See message "Task Complete".
8. Then navigate to Inquiry
9. See LPN Contents show LPN state as "In Receiving".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finish the physical receiving and get the materials available to production or sales.

Cause

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