"Payment Cannot Be Voided As The BOE Invoice Is Applied To The Receipt" Error While Voiding Payment

(Doc ID 1629807.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.2 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.


On : 12.2.3 version, Pmt PayReports PBatch & Prepay

Error while voiding payment.

Payment cannot be voided as the BOE invoice is applied to the receipt - Error while voiding payment.
The invoice against which the payment has been made is not related to any BOE invoice. And this error is coming for all payments.

Payment cannot be voided as the BOE invoice is applied to receipt's (CHECK_NUMBER=100006)

The issue can be reproduced at will with the following steps:
1. Create a Invoice without any taxes..

2.Validate and Pay the same..

3.Now Void payment results in error..

The issue has the following business impact:
Due to this issue, users cannot void the payment .


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms