"Payment Cannot Be Voided As The BOE Invoice Is Applied To The Receipt" Error While Voiding Payment (Doc ID 1629807.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.2 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Pmt PayReports PBatch & Prepay

Error while voiding payment.

Payment cannot be voided as the BOE invoice is applied to the receipt - Error while voiding payment.
The invoice against which the payment has been made is not related to any BOE invoice. And this error is coming for all payments.

ERROR
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Payment cannot be voided as the BOE invoice is applied to receipt's (CHECK_NUMBER=100006)




STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Invoice without any taxes..

2.Validate and Pay the same..

3.Now Void payment results in error..

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot void the payment .

Cause

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