"Payment Cannot Be Voided As The BOE Invoice Is Applied To The Receipt" Error While Voiding Payment
(Doc ID 1629807.1)
Last updated on MARCH 08, 2017
Applies to:
Oracle Financials for India - Version 12.2.2 to 12.2.3 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.3 version, Pmt PayReports PBatch & Prepay
Error while voiding payment.
Payment cannot be voided as the BOE invoice is applied to the receipt - Error while voiding payment.
The invoice against which the payment has been made is not related to any BOE invoice. And this error is coming for all payments.
ERROR
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Payment cannot be voided as the BOE invoice is applied to receipt's (CHECK_NUMBER=100006)
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Invoice without any taxes..
2.Validate and Pay the same..
3.Now Void payment results in error..
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot void the payment .
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |
| This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. |