Oracle Marketing. City Is Not Visible On List Entries (Doc ID 1629908.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Marketing - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Marketing administrator -> Audience administrator -> Lists
View 'All Entries' Contains all needed columns, but the order of column is weird: Email address between address fields and city after checkboxes
Hit personalize
Select 'All Entries' and hit button 'Duplicate'
->NOTE: City is not on the list of columns displayed
Move Email Address before Zipcode:
Hit 'Apply and view results' button
-> NOTE:City is now disappeared
Hit Personalize again
->NOTE: Now City is there but state is now missing
Hit 'Apply and view results' button
->NOTE Still the same result: No city column but state is visible.
Personalize more: remove those checkboxes
Hit 'Apply and view results' button
-> NOTE: No city column, state is visible and country column appears twice!!!.

Cause

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