Error: 'Lot/Serial validation failed', When Performing An Account Alias Receipt

(Doc ID 1630822.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for Relevance 13-Feb-2017***

Symptoms

When attempting to perform an Account Alias Receipt for an Item Number and Serial Number via the Transaction Open Interface (mtl_transactions_interface table), the transaction fails with the following error:

ERROR
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Lot/Serial validation failed. Please check log for details.


STEPS
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The issue can be reproduced at will with the following steps:

1. Insert the transaction data into the mtl_transactions_interface table and the corresponding serial data into the mtl_serial_numbers_interface table.

2. Wait for the transaction manager to process the transaction.

3. The transactions fails with the above error.

Note: If the transaction is attempted in the Account Alias Receipt form, the Serial Number is present in the List of Values but cannot be selected.

Cause

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