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Run Customer Merge Program and Payment Methods Are End-Dated Automatically (Doc ID 1631051.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After running Customer Merge program (RAXMRG module), the payment methods are being end dated automatically.

The issue can be reproduced with the following steps:

1. Merge two customers in AR.

2. Query the supplier record (Note, this supplier is not one of the two customers involved in the merge process)

3. Go to payment details

4. The default payment method will be end dated

Cause

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