Aging Tab is Available for 'All' Operating Units when Navigating from the Search Window

(Doc ID 1631333.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When going to the IEXRCALL form, and querying a customer in the Organization field, and when Operating Unit = All, the Aging tab is disabled.  
This is correct functionality, as the aging cannot combine data for Operating Unites.

But when the same customer is queried, via the search window, the Aging tab is enabled and shows combined data for all OU's.

Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collections

  1. Query a customer using the search window, with Operating Unit = All, the Aging tab should be inactive, and is not.

Cause

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