Email Not Sent To Approvers For Quote Approval

(Doc ID 1631708.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

--Problem

Emails are not sent to some  users for Quoting Approval



--Expected Behaviour


Expect that once the quote is submitted for approval , the approver receives an e-mail to notify them to review the quote

--Steps

1. Create a quote
2. Submit for approval
3. Approvers do not receive the email


Changes

 

Cause

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