Lines With Reservations Are Backordered (Partial) and the Reservation Is Removed (Doc ID 1631880.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When an ATO order line is partially ship confirmed,  the reservation for that order line is removed.  Workflow for the new order line tries to create a new reservation, then then gets stuck at activity Create Supply Order - Eligible.  Also, a new purchase requisition is created for this line because the workflow replenishes stock;  but this new requisition should not be created because there should still be an existing reservation.


STEPS TO REPLICATE
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1.  Book an order for an ATO line
2.  Pick release the order.  Pick release is successful, entire quantity is picked.
3.  Ship confirm the delivery,  but only ship a partial quantity.
4.  After  Ship confirm and Interface Trip Stop completes,  see that there is no reservation for the split order line and that workflow for the new line is stuck at Create Supply Order - Eligible

Cause

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