iSupport: Need to Modify "How May We Help You?" Bin from Home Page
(Doc ID 1631915.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle iSupport - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
For the responsibility "iSupport Business User", we need to remove the seeded "Create Service Request" page and display a custom page "XXCustom Service Request" instead.
Tried the steps as listed in Note 1457948.1, but issue persists.
Created new menu and updated the "Oracle iSupport: Menu Name for support resources bin on home page" profile at responsibility level with new menu, but it still is pointing to the seeded jsp.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document