Sales Person Name Not Shown on Contract Workbench Sales Credits Tab

(Doc ID 1632098.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3,
Sales Person is not shown on the Service Contract page (Sales Credits tab) in Contracts Administrator Workbench.

Expected to see the sales person name as it appears on the sales credits window on the service contract authoring form.

The issue can be reproduced at will with the following steps:
1. (R) Service Contracts Manager
2. (N) Contract Administration -->Administrator Workbench
3. Search for an active contract and navigate to Sales Credits tab
- the salesperson name is not displayed.


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