Error "Certified Increment Coverage Amount 213.2 Is Greater Than The 1 Maximum Of Certified Increment Allow" (Doc ID 1632437.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP6 version of Oracle Advanced Benefits,

When attempting to process life events and/or save enrollments in the Non-Flex for some employees, the following error occurs:

ERROR
-----------------------
APP-BEN-91594: Certified increment coverage amount 213.2 is greater than the 1 maximum of certified increment allowed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People . Benefits Service Center.
3. Attempt to process a life event.
Error occurs in some cases.
4. Attempt to save an enrollment in the Non-Flex.
Error occurs in some cases.

Cause

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