Line Summary In PO Notification Of AME show null item number and duplicate line (Doc ID 1632637.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

ACTUAL BEHAVIOR
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Item Number is missing on the PO AME notification, sometimes PO lines are duplicated on the PO AME notification.

EXPECTED BEHAVIOR
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Expect that PO AME notification could reflect the correct content about PO

STEPS
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The issue can be reproduced at will with the following steps:
1. (N) Purchasing > Notification summary, open approval notification of standard PO 1142,finding that the PO lines are duplicated.
2. Also sometimes he item number is missed on the AME PO approval notification.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the PO AME notification cannot reflect the correct content about PO.

Cause

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