Spares Management: 'Error' (no further details) when Submitting Internal Order for Parts Return (Doc ID 1632652.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Spares Management - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to create a parts return (implicitly creating an internal sales order and requisition). An error occurs when the user presses  the 'Return' button.


ERROR
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Error: (no other error details, it just says error)

 
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the parts return form,
2. Select a resource, item, source org/subinventory.
3. Click parts search. the parts are displayed.
4. Click return button for an item.
5. The 'Error' is displayed on the top of the form with no further details.

Cause

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