Cancelling Invoice Leads To Billed Amount=0 And Item Cost=0 In LCM Workbench (Doc ID 1632832.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Landed Cost Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipment Workbench

ACTUAL BEHAVIOR
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when cancelling charge invoice in accounts payable for any reason the billed amount in LCM workbench will be zero , and the cost in OPM Financials related to this invoice will be zero too

Following is the scenario:
Estimated amount for the charge existed in LCM workbench.
An invoice was matched for this charge.
For some reason, the invoice was cancelled.
The actual amount for charge is shown as zero and not as the estimated amount

EXPECTED BEHAVIOR
-----------------------
expect correct cost

STEPS
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The issue can be reproduced at will with the following steps:
1. Estimated amount for the charge existed in LCM workbench.
2. An invoice was matched for this charge.
3. For some reason, the invoice was cancelled.
4. The actual amount for charge is shown as zero and not as the estimated amount

Cause

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