Tender Mail Notification Not Using Custom Out Xml Profile Assigned to the Service Provider
(Doc ID 1633312.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.0 to 6.3.4 [Release 6 to 6.3]Information in this document applies to any platform.
Symptoms
Service Provider -> Communication and Remarks tab -> has a External System that includes a custom Out XML Profile ID.
A Service Provider is assigned a custom Out XML Profile (via the External System assigned to the Communications and Remarks tab of the Service Provider).
When the user tenders a shipment that uses this Service Provider, OTM is using another Out XML Profile ID instead of the one that is defined on the Service Provider.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |