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Tender Mail Notification Not Using Custom Out Xml Profile Assigned to the Service Provider (Doc ID 1633312.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.0 to 6.3.4 [Release 6 to 6.3]
Information in this document applies to any platform.

Symptoms

Service Provider -> Communication and Remarks tab -> has a External System that includes a custom Out XML Profile ID.

A Service Provider is assigned a custom Out XML Profile (via the External System assigned to the Communications and Remarks tab of the Service Provider).

When the user tenders a shipment that uses this Service Provider, OTM is using another Out XML Profile ID instead of the one that is defined on the Service Provider.

Cause

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