My Oracle Support Banner

Duplicate Quote Personalization Doesn't Work Consistently (Doc ID 1633597.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
When trying to duplicate a quote, two issues are observed :

1. Page has a typo "Duplilcate Quote"
2. Initial Value for Default values set to "fasle" and that might be the reason personalization is not working consistently.


EXPECTED BEHAVIOR
-----------------------
Expect no typos on the page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query a quote
2. Attempt to duplicate it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting mixed results when duplicating quotes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.