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How do you Rollback or Reverse a Staged Dunning Run? (Doc ID 1633943.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


When the IEX: Send Dunnings for Delinquent Customers is run by a non-resource, the program completes, but doesn't produce an output file.  However, the invoices within that run, have their staged dunning level incremented by 1.

Is there a process to rollback this run so that the staged dunning levels are reset for the invoices in that run?



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