Competencies Not Updating In OLM (Doc ID 1633995.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Catalog Admin

ACTUAL BEHAVIOR
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Competencies not updating in OLM

After linking a competency to a course, and completing the course as a learner, would expect the competency to go to manager for approval (where update setting is set to approval) or to get assigned to the learner automatically. Neither is happening.

EXPECTED BEHAVIOR
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Expect the competency to go to manager for approval (where update setting is set to approval) or to get assigned to the learner automatically. Neither is happening.

STEPS
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The issue can be reproduced at will with the following setup steps:
1. Configure automatic competency updates from Workflow Builder: From Workflow Builder, query the workflow process name OTA_COMPETENCE_UPDATE_JSP_PRC.
2. Set the Attribute Name HR_APPROVAL_REQ_FLAG to • Notification, Automatic Update after Approval

3. Competency set up for OLM
Competencies set up in Core HR: Competencies> Local> Name= XXX Agility
Valid date: 01-JAN-1951
Proficiency= Scale
Local

Associate Competency with course

OLM Catalog>Learner Competencies> Add XXX Agility



4. Security Profile & Business Group profiles :
HR:Business Group = (site = XXXXX (BG))
HR: Security Profile = (site = Setup Business Group)
OTA:Global Business Group = XXXXX (BG) at Responsibility Level . Responsibility=Banfield OLM Learning Administrator

5. Profile: OTA:Allow Competency update with renewal period already set to yes at site level:


Steps to reproduce issue:
6. Enroll learner in course.
7. Log in as learner and complete the course >>Passed.
8. Log in as learner’s manager – confirm there is no notification/workflow.
9. Review Learner’s competencies – confirm there are no competencies assigned>Competence Profile.





Cause

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