Error while approving Medical or LTA Bills from India Professional User Self Service. (Doc ID 1634301.1)

Last updated on MAY 23, 2017

Applies to:

Oracle HRMS (India) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India Payroll

When attempting to approve Medical or LTA Expenses, the following error occurs.

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001: The element cannot be attached to the assignment. Ensure that the element link is present and the payroll is attached to the assignment. This will automatically create an element entry, else you will have to create the element entry manually.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.PAY_IN_MED_WEB_ADI", line 628
ORA-06512: at "APPS.PAY_IN_INDIA_BENEFITS", line 1336
ORA-06512: at line 1

  

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Responsibility : India Professional User Self Service >
2. Medical Expenses >
3. Search for an Employee >
4. Approve >
5. Error Occurs

 

Cause

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