Order Import Error: You cannot select more than one payment instrument for invoice

(Doc ID 1634622.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Transaction Entry

When attempting to Order Import for a credit card order,
the following error occurs in the log file

ERROR
-----------------------
Order Number : Line Number :
Message :You cannot select more than one payment instrument for invoice.

Order Number : Line Number :
Message :Order has been booked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Import Orders > Order Import Request
3. Upload the log files and see the error

Cause

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