R11i: AR: SEPA Direct Debit: Creating a Debit Authorization and Completes with Error - You Have Encountered an Unexpected Error. Please Contact the System Administrator for Assistance. (Doc ID 1634863.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Attempting to save a Debit Authorization and receive the following error:

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Error in Debug log:

UNEXPECTED_OA_EXCEPTION: user name = HFRANKE: responsibility name = MKKG 24 Superuser Debitoren
ArSepaMandatesAMImpl.validatePayeeIdentifier Begin(+)
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:891)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:865)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:988)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:708)
at oracle.apps.ar.sepa.directdebit.webui.ArSepaMandateCreateCO.processFormRequest(ArSepaMandateCreateCO.java:208)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:810)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1159)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1022)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:988)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(OAFormBean.java:395)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1022)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:988)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2700)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1707)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:511)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:432)
at _oa__html._OA._jspService(_OA.java:84)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:662)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ar.sepa.directdebit.server.ArSepaMandatesAMImpl.validatePayeeIdentifier(ArSepaMandatesAMImpl.java:393)
at oracle.apps.ar.sepa.directdebit.server.ArSepaMandatesAMImpl.commit(ArSepaMandatesAMImpl.java:296)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:708)
at oracle.apps.ar.sepa.directdebit.webui.ArSepaMandateCreateCO.processFormRequest(ArSepaMandateCreateCO.java:208)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:810)
at oracle.app

Cause

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