Cash Basis Accounting Method - Unable To Incomplete Invoices (Doc ID 1634894.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

We are using Cash Basis Accounting method and unable to incomplete invoices
after running Submit Accounting program.
The incomplete button is grayed out.

Steps to reproduce:
Receivables Manager
Create Invoices and complete.
Run Submit Accounting program
Try to incomplete

Business Impact:
We need to incomplete these invoices to change the line item, or payment terms
before receiving any receipts.

Cause

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