Upgrade Error Region With Key 676 BIL_BI_SG_PARAM_PORTLET Not Deleted (Doc ID 1635074.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales Intelligence - Version 12 and later
Information in this document applies to any platform.
**checked for relevance on 08-Feb-2016 **

Symptoms

You are upgrading from 11 to 12.2. and the Worker encountered error:


Start of Core Modules - AK Loader file Delete Session.

Region cannot be deleted. Region is a child of another region.
Region with key '676 BIL_BI_SG_PARAM_PORTLET' not deleted.

Finished processing application: BIL
Primary key: BIL_BI_SG_PARAM_PORTLET
End of Core Modules - AK Loader file Delete Session.
Error: java.lang.Exception: Error encountered while calling delete procedure
java.lang.Exception: Error encountered while calling delete procedure
  at oracle.apps.ak.akload.performDelete(akload.java:685)
  at oracle.apps.ak.akload.process(akload.java:205)
  at oracle.apps.ak.akload.processAK(akload.java:105)
  at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:606)
  at oracle.apps.ad.worker.AdJavaWorker.invokeUtility(AdJavaWorker.java:503)
  at oracle.apps.ad.worker.AdJavaWorker.main(AdJavaWorker.java:356)

Cause

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