Network Disconnected During Sync Check Network - Error CNS-9024 (Doc ID 1635422.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Database Mobile Server - Version 11.2.0.0.0 to 11.3.0.0.0 [Release 11.2 to 11.3]
Oracle Lite - Version 10.3.0.3.0 to 10.3.0.3.0 [Release 10.3]
Oracle Mobile Field Service - Version 11.5.10 to 12.2.3 [Release 11.5 to 12.2]
Microsoft Windows (32-bit)

Symptoms

Mobile synchronization stops to work and gets error from sync log :

MS-9024 Error receiving data from server -9024:10054

or

 

"ERROR",CNS-9024,"17/03/2014 12:00:26","RESEND:Network disconnected,check network is active'

 Sync session exception stack trace:

java.io.IOException: Entry is closed
at oracle.lite.sync.resume.SpoolEntry.checkClosed(Unknown Source)
at oracle.lite.sync.resume.SpoolEntry.write(Unknown Source)
at oracle.lite.sync.resume.Client.send(Unknown Source)
at oracle.lite.sync.HeliosSession.sendConv(Unknown Source)
at oracle.lite.sync.HeliosSession.sendCompress(Unknown Source)
at oracle.lite.sync.HeliosSession.sendDML(Unknown Source)
at oracle.lite.sync.HeliosSession.sendI(Unknown Source)
at oracle.lite.sync.HeliosSession.sendPayload(Unknown Source)
at oracle.lite.sync.HeliosSession.sendSubData(Unknown Source)
at oracle.lite.sync.HeliosSession.downloadSubs(Unknown Source)
at oracle.lite.sync.HeliosSession.startSession(Unknown Source)
at oracle.lite.sync.resume.Client$1.run(Unknown Source)
at oracle.lite.sync.resume.ThreadPool$PoolTask.run(Unknown Source)

 

Cause

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