Service Tasks: Task 108449 Is Invalid. Please Enter A Valid Task ID.CS_SR_TSK_CREATE_TASK_FAILED (Doc ID 1635857.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Error when creating a Service Request Task using Task Templates:

     The scheduled start date is must be provided. The scheduled end date must be provided.
     Task 108449 is invalid. Please Enter a valid task ID.CS_SR_TSK_CREATE_TASK_FAILED (TASK_TEMPLATE_GROUP=)

Solution

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