Modifiers Created By Oracle Marketing Campaign Offers Can Not Be Updated Showing FRM-40200: Field is protected against update

(Doc ID 1635881.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 and later
Oracle Teleservice - Version 11.5.10 and later
Oracle iStore - Version 11.5.10.0 and later
Oracle Trade Management - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Modifiers Setup only

When attempting to inactivate modifiers,
the following error occurs.

ERROR
-----------------------
FRM-40200: Field is protected against update


NOTES
-----------------------
Offers created to support campaigns in the Oracle Marketing module create Modifiers in the pricing modules.
These modifiers cannot be deactivated from the Oracle Pricing Manager due to error: FRM-40200: Field is protected against update
The modifiers belong to source system AMS for Pricing Transaction Entity ORDFUL and cannot be updated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Pricing Manager
2. Navigate to: Modifiers > Modifier Setup
3. Query the modifier(s)
4. Uncheck the active checkbox.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We have over 200 of these modifiers that need to be deactivated and do not know how to accomplish this.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms