Workflow Stuck in Error ORA-20001: OE_Shipping_WF.Shipping_Activity and Delivery Detail and Line are Shipped and Interfaced

(Doc ID 1635979.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Order Management - Version to [Release 11.5.10 to 12.1]
Oracle Shipping Execution - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


Order line is in a shipped status with a shipped and interfaced delivery detail, however, the workflow is stuck with the following errors:


The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.


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