Workflow Stuck in Error ORA-20001: OE_Shipping_WF.Shipping_Activity and Delivery Detail and Line are Shipped and Interfaced (Doc ID 1635979.1)

Last updated on MAY 25, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3.3 [Release 11.5.10 to 12.1]
Oracle Shipping Execution - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Order line is in a shipped status with a shipped and interfaced delivery detail, however, the workflow is stuck with the following errors:

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.


Cause

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