My Oracle Support Banner

Account Merge Failed Due To Error In WSH_CUST_MERGE.Merge (Doc ID 1636094.1)

Last updated on AUGUST 20, 2021

Applies to:

Oracle Shipping Execution - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version

When attempting to merge customers, the following error occurs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Run Customer Account merge

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge customer

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.