Account Merge Failed Due To Error In WSH_CUST_MERGE.Merge (Doc ID 1636094.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version

When attempting to merge customers, the following error occurs.

STEPS
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The issue can be reproduced at will with the following steps:
Run Customer Account merge

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot merge customer

Cause

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