My Oracle Support Banner

SMP Overpayment when "Return to work date" entered or absence updated (retropay corrections) (Doc ID 1636349.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

We have a question regarding SMP and Retropay.

1 - The user has entered a return to work date.
2 - The SMP has been recalculated and paid one week extra
3 - Retropay had already paid this amount so it didn't need to be paid again.

Why is this happening?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.