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Service Request Form: Not Possible To Update the Currency Field For Charge Lines (Doc ID 1636554.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


 On 12.1.3: Service Request form, Charges Tab.


Find that it is not possible to change the Currency field for a charge line.  The field displays the default currency from the price list, but cannot be changed.

The price list is a multi-currency price list, expected is that the currency field can be changed to one of the other currencies available for this price list.





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