'Diagnostics Apps Check' Is Not Completing At All
(Doc ID 1636593.1)
Last updated on FEBRUARY 02, 2022
Applies to:
Oracle Order Management - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Product Diagnostics & Tools
ACTUAL BEHAVIOR
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Concurrent request 'Diagnostics : Appscheck' runs forever, does not complete at all.
Verified the note <
This is explained in the following bug:
<Bug 12602021> - 10207753 DIAGNOSTICS: APPS CHECK NEVER COMPLETES
The OS process "tnslsnr.exe" is running under the ownership of a different Windows user, "SYSTEM".
the process cannot be started as 'ORACLE' user.
- Note and the bug were logged for windows 2003 and he is using windows 2008 , He has both 32 and 64 installations
and in both the cases , 'Diagnostics : Appscheck' does not work.
- He ran OMCHECK.sql from backend and see that it fails with syntax error. Please check the attached file.
EXPECTED BEHAVIOR
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To complete appscheck.
STEPS
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The issue can be reproduced at will with the following steps:
1. OM Superuser > Run Reports, Requests
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |