AP Workbench Takes Longer Than Expected Time To Open/operate (Doc ID 1636613.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Performance problem when executing queries in the Invoice Workbench.
It takes between 3 to 4 minutes to retrieve the information
and it takes around 1 minute to navigate within the form, to go from line level to header level.

The problem only happens in MOAC responsibilities.
The problem is not experienced in  non-MOAC responsibilities.

 


The SQL statement that is taking most of the time is the following:

 

Cause

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