Cannot Grant Worklist Access Because Item Type Doesn't Exist in the List of Values

(Doc ID 1636718.1)

Last updated on JANUARY 14, 2015

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Workflow Administration

There are no worklist item types available for a user to grant the worklist access to another user.

Be able to have item types in the list of values.

The issue can be reproduced at will with the following steps:
1) Oracle Applications Home Page

2) Oracle Applications Home Page > Worklist Access >
  Grant Worklist Access
  Grant another use access to view and act upon your notifications via the Worklist
Name: All Employees and Users: USER_A
Start Date: 20-Feb-2014
Grant Access to: All Item Types
  Selected Item Types
Client chose Selected Item Types
Available Item Types: List is blank with just a line in it
Selected Item Types: List is blank with just a line in it

There are NO items available to grant.
The user should have this in her Item types


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