Unable To Lock The Record Cause: The Record Is Being Modified By Another User (Doc ID 1636766.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Functional Setup
 
iProcurement is throwing error when multiple users are trying to order items.


Error

X Error
Unable to lock the record Cause: The record is being modified by another user.


Steps To Reproduce
1. Log in and access iProcurement.
2. Add item to cart.
3. Click on ‘View Cart and Checkout’
4. Shopping cart appears
5. In the shopping cart screen, when the user clicks ‘checkout’ is when the error is appearing.

 


Cause

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