Rebuild Supervisor Hierarchy Republishing Option: Updated Scorecards not Listed in the PERPLNREPUB Log (Doc ID 1636872.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Administration

ACTUAL BEHAVIOR
---------------
When republishing a plan with the new "Rebuild Supervisor Hierarchy" option,
in the log of the program, there is no information about the scorecards updated by the program.

EXPECTED BEHAVIOR
-----------------------
Expect to get the scorecard_id for all scorecard updated with the new supervisor_id

Example:
PERPLNREPUB module: Performance Management Plan Republish
...
Leaving:hr_perf_mgmt_plan_internal.populate_qual_objectives, 80
Entering Rebuild Supervisor Heirarchy for Plan Id: 2928, 7
In sc_refresh_sup Scorecard Id: 130622, 7777
In sc_refresh_sup Supervisor Id: , 7777
In sc_refresh_sup Supervisor Assignment Id: , 7777


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Checked that one manager cannot see any plans thru
Manager Self-Service, Performance Management
2. Reassigned a work to a new supervisor (the one who cannot see any plans)
3. Change Main Appraiser for one appraisal thru
HR Professional V4.0 > Appraisals
4. Republish the Plan with the new "Rebuild Supervisor Hierarchy" option
5. Check the log through Process Monitor and Reports
HR Professional V4.0 > Performance Management > Process Monitor and Reports
No details about the scorecards updated by the program.
6. Checked that the manager who were not able to see any plan can now see the plan.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply Patch 17984915 :R12.PER.B on Production
because the customer needs to have a way to trace which scorecards are impacted by the program.

ADDITIONAL INFORMATION
-----------------------
hr_perf_mgmt_plan_internal 120.43.12010000.74

Cause

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