The withholding taxes are not calculated when the payment batch includes many invoices.

(Doc ID 1637045.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Financials for the Americas - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Cannot calculate the withholding tax.
Expect to have the withholding tax calculated.

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Argentina localization - 12.1.3
2. Path: Invoices -> Entry -> Invoices
3. Create an invoice and save.
4. Validate the invoice.
5. Go to Distributions.
6. Go to Tools -> Invoices Distribution Withholdings
The taxes are showed.

7. Pay the invoice using quick payment
The withholding taxes are calculated.

or

8. Pay the invoice using payment batch but using a small payment batch (about 10 invoices)
The withholding taxes are calculated.

9. Pay the invoice using a big payment batch (many invoices)

The withholding taxes are not calculated, but the issue is intermittent.
It occurs for all suppliers but not for all invoices, and it occurs only when using payment batches with a lot of invoices.

Workaround: quick payment or small batches
Not feasible due to the volume of data.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms