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Datafix for Zero Requested Quantity Delivery Detail Which Prevents Ship Confirm of Delivery (Doc ID 1637504.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Ship Confirm

When attempting to ship confirm a delivery which has two delivery details for the same order line,  and one of those details has zero requested quantity, the following error occurs.

ERROR

The Delivery <delivery_id> contains source line <order line_id> of source system OE that has zero requested quantity.
Please make sure that the total requested quantity of a source line being shipped is always non zero.

This may also be the error:
Error: Delivery <delivery_id> contains source line <order line_id> of source system OE that has unshipped lines with zero requested quantity.
Please make sure that there are no unshipped source lines with a total requested quantity of zero.


STEPS
The issue can be reproduced at will with the following steps:
1. Go to the shipping transactions form and find the problematic order
2. Attempt to ship confirm the delivery referred to by the error message
3. Above error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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