Change Start Time - Reset Window Check Box Not Working (Doc ID 1637624.1)

Last updated on JUNE 03, 2015

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.4 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

On a shipment, when click Actions - Change Shipment details and Change Start time - when the time or the offset is entered and the reset order time window is checked -
the order release time window emphasis is not getting set to NONE, effectively, not changing the start time and there is the following Error

ERROR
-----------------------
Error
Cannot change start time because it would make the shipment infeasible.

STEPS
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Find a Shipment

Go to Actions / Shipment management / Change Shipment Details / Change Start Time
Start Time OffSet 2 H
Boxes : "Fixed" and "Reset Order Time Window" are checked

Cannot change start time because it would make the shipment infeasible.

Cause

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