My Oracle Support Banner

Can JPEG or GIF Images Be Inserted Into Knowledge Managment Solution Details? (Doc ID 1638017.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Knowledge Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When authoring a Knowledge solution, it is possible to paste images from an HTML page (website) into the detail field when creating a statement. However, it is not possible to do the same with a jpeg or gif file.  Is it possible to insert a picture from these type of files into the detail region during the creation of a statement ?

Steps are below:
R) Knowledge Administrator > (N) Knowledge Management > Knowledge (T) Authoring
Click on Create Solution
Enter Solution name
Select Solution type
Click on Create Statement
Click on a .jpeg or .gif file and copy (right click on the mouse and select copy)
Attempt to paste into the Detail page (right click on the mouse and select paste)
This option is greyed out
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.