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Mass Additions Posting Failure With Invalid Instance Id Provided (Doc ID 1638274.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Installed Base - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Post Mass Addition, the following error occurs.

ERROR
-----------------------
Invalid Instance Id Provided. The Item Instance ID (xxxx) provided is Either Expired or it does not exist in Installed Base Tables.
Mass Addition ID: xxxxx ==> ** Failed **


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
  1. Asset Headers are created in Projects.
  2. Costs are populated.
  3. Generated Asset Lines in Projects.
  4. Interfaced to Fixed Assets.
  5. While Posting Mass Additions we have encountered this error for some assets where as the others are fine.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have asset created for the Project as expected

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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