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All Cutomer Mandates Appear Even If They Are Not Assigned To The Current Legal Entity (Doc ID 1638438.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When an instrument is attached to a Sales Order, the instrument selected is not filtered based on the Legal Entity.
Thus, since multiple mandates can be associated with the same instrument, the same mandate will always be attached to the order, regardless of the legal entity.



EXPECTED BEHAVIOR

Expect the mandates to be filtered based on the active/current operating unit.



STEPS

The issue can be reproduced at will with the following steps:
1. Order Management -> Sales Order
2. Assign a payment instrument -> the SEPA mandate is defaulted without any LE filtering.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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