Hold Applied Against Order Based on Customer - Unable to Remove Hold Source
Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Payment
When attempting to enter an order for customer,
the following message disoplays:
Hold Applied against order based on customer.
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Sales Orders > Enter Order header for customer
3. Navigate to line level > get message: Hold Applied against order based on customer.
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