Unable to see all Campaign Activities Created by Other Users (Doc ID 1638504.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User can only see their own 'Activities' and not all the activities even though they have the Marketing Administrator responsibility and is a member of the AMS: Admin Group.


As they are part of the AMS: Admin Group they should be able to see all Marketing objects not just their own.

The AMS Team Refresh program has been run and have cleared cache and bounced the server but you see no change.

Cause

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