R12: Matching Attribute Account Classification LOV For Collections Is Not Returning Values (Doc ID 1639138.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Territory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Administration

The Account Classification values are defined in Receivables QuickCodes and assigned to customers, but they are not available in Matching Attributes page when defining Collections Territory.

Steps to reproduce:
-----------------------
The issue can be reproduced at will with the following steps:
- Create a new Collection Territory, via Territory Management UI .
- Select territory type as Account
- Define Territory Name and values for Account and Rank.
- Add resource type &  Resource data
- On the Matching attribute page, for Account Classification , the LOV does not return any value

Cause

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