Unable To Cancel Internal Requisition Or Requisition Line From iProcurement When PO:Workflow Processing Mode Is Set to Background

(Doc ID 1639312.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cancel Request for Internal Requisition is stuck in the workflow with no error.

EXPECTED BEHAVIOR
-----------------------
Cancel request for IR should go through the cancel process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iProcurement
2. Select an IR
3. Click on Cancel
4. Select the line
5. Submit
6. Cancel is pending


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms