Expense Report Submitted For Approval Results In "Report Status" "Pending System Administration Action" (Doc ID 1639992.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Internet Expenses - Version 11.5.10.2 to 12.2.3 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms


Customer tried submitting an iExpenses expense claim for approval but rather than being routed to the approver the expense claim "Report Status" has the status of "Pending System Administration Action" and they get the error message below:

 

ERROR
-----------------------
  "An unspecified workflow error occurred while processing this expense report in Oracle Approval Management. Please refer to the Error Message item attributed in the workflow monitor to determine the nature of the error."


Cause

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