New Shipment Was Accidentally Created With Quantity After the Purchase Order Was Cancelled
(Doc ID 1640012.1)
Last updated on MARCH 25, 2022
Applies to:Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Purchase Order
Purchase order is cancelled as shipment lines are cancelled and showing as requires re approval .
But an additional Purchase Order shipment line was created with “0” quantity.
Normally if a buyer were to add “0” quantity to a shipment line, it is not allowed as this is a mandatory field.
This shipment was added accidentally, as the cancelled shipment is not visible.
When shipment line is cancelled, do not expect additional shipment lines to allow creation with 0 quantity.
The issue can be reproduced at will with the following steps:
1. Create purchase order with 3 lines and associated shipments. Approve.
2. Cancel lines.
3. See purchase order status = Requires Reapproval
and new shipment line(s) created with quantity 0.
The issue has the following business impact:
Due to this issue, users cannot cancel/ close purchase order, and it can't be submitted for approval.
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