New Shipment Was Automatically Created With Zero Quantity By System After PO Was Cancelled (Doc ID 1640012.1)

Last updated on MAY 11, 2014

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Purchase Order

ACTUAL BEHAVIOR
---------------
Purchase order is cancelled as shipment lines are cancelled and showing as requires re approval .
But additional PO shipment lines were created with “0” quantity .
Normally if a buyer were to add “0” quantity to a shipment line, it is not allowed as this is a mandatory field.

Kindly help us this abrupt behavior.

EXPECTED BEHAVIOR
-----------------------
When shipment line is cancelled, do not expect additional shipment lines created with 0 quantity.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create purchase order with 3 lines and associated shipments. Approve.
2. Cancel lines.
3. See purchase order status = Requires Reapproval
  and new shipment line(s) created with quantity 0.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel/ close purchase order.

Cause

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